What is wigster.com?

wigster.com is a price comparison site for legal services usually provided by firms of solicitors.

How much does it cost to use wigster.com?

wigster.com is free to use.

How do I get a price for the legal services I want?

Simply choose the category you are interested in then choose the relevant sub-category. Once you have done this you will be asked a series of questions about the legal issue you have. At the end of the questions you can search for comparisons. You will be presented with comparisons from legal practises whose prices are compared on a like-for-like basis.

What is the price that I will pay to the lawyer?

The price you will pay to the lawyer for the specific legal services quoted for are those as shown on your quote and on the website. You must remember however that this relates to the specific defined work set out and does not include variations to that work or additional work. In most cases the legal work will be able to be done within the quoted work (retainer) although on occasions cases may vary. They may become more complex or matters which were not apparent at the outset have an impact on the costs. If the costs of your case are likely to change then this is a matter which will be dealt with between you and your chosen solicitor. Under the Solicitors Code of Conduct normally the solicitor will write to you as soon as it becomes apparent that the costs are likely to increase or be different and he or she will notify you in writing.

Is the price I pay inclusive or exclusive of VAT?

The price quoted on the website is inclusive of VAT.

When will the solicitor contact me?

Solicitors will contact you within four hours of receiving your information or if this information is sent to the solicitors outside of office hours, the solicitors will contact you within four hours of the next working day. In some instances some solicitors offer a quicker contact service of two hours or less.

Should I choose based on price or other matters?

wigster.com allows you to select solicitors based on price but you can also select your solicitor using our five-star rating system which is based on previous customer feedback and on service features. For example, you may require a solicitor with whom you can track your case online, in which case you may prefer to choose a solicitor who provides online case tracking.

How do I know that the solicitors on wigster.com are reputable?

wigster.com checks all solicitors featured on the website are registered and regulated by the Solicitors Regulation Authority. In addition you will be able to consider the solicitors star rating in order to determine whether or not they have had previously good feedback.

How is my information sent to the solicitor?

Your information is sent to the solicitor via email. The solicitors receive your personal details and the answers you gave to the questions so that they know the exact nature of your legal problem and will be able to speak to you on an informed basis when they contact you.

How will the solicitor contact me?

The solicitor will normally contact you by telephone. It is therefore important to enter your telephone number in your contact details. In certain circumstances the solicitor may also try to contact you by email if you are not contactable on the telephone.

Can I search for more than one legal problem?

Yes, once registered you can visit wigster.com as many times as you want and search for as many legal price comparisons as you wish, all in the same visit.

How do I find out more information about the legal firm I am thinking of using?

Once you have proceeded to the comparison page of wigster.com you will be able to see drop down information to provide more information about the legal firm that you are considering using.

How do I view wigster.com on my internet browser?

To view wigster.com properly, wigster is compatible with Internet Explorer 7 and above and all versions of Firefox, Chrome, Safari etc.

What are disbursements?

A disbursement is a cost which a solicitors' firm would pay out on your behalf as part of your case. For example, if you were buying a house, this could be a search fee that the lawyer has to pay to the Land Registry. Another example is that, if you were issuing proceedings in the court, it could well be the court fee that the solicitor has to pay on your behalf to the court. The prices quoted on our website by the solicitors do not include disbursements. Where disbursements are applicable you will receive a client care letter from the solicitor indicating what legal costs are likely to be incurred and any disbursements.

How does the 5 star rating work?

Once the work which you have been quoted for has been concluded, you should give feedback about the solicitor. This can be done by going into "Your Cases" and selecting "More Information". Once you have selected "More Information" this will summarise the case, the answers you gave and the firm you used. You will then select at the bottom from four possible areas "5 star ratings", rating from poor to excellent. Please rate your chosen solicitor as you feel appropriate, based on your experience. This feedback will then be averaged into an overall single 5 star rating which will be presented on the main website for other prospective clients of that legal firm to assess how good or bad that legal firm in providing its services to clients.